Malena Carollo, Utilities, Consumer Issues, Technology, Insurance and Nonprofits Reporter

Malena Carollo

Utilities, Consumer Issues, Technology, Insurance and Nonprofits Reporter

I’m a digger who covers utilities, consumer issues and insurance. My passion is watchdog reporting, and I want to know what’s going on in your part of Tampa Bay. Hidden fees on your bills? A company taking advantage of customers? Something that just doesn’t sit right with you? I’m all ears. What should I have my eye on? Reach me by email ( or phone (727-892-2249). Want to talk more securely? Text or call me on Signal at (813) 591-0688. I earned my master’s degree at the Columbia University Graduate School of Journalism where I studied investigative and data reporting. Before working at the Tampa Bay Times, I covered cybersecurity for the Christian Science Monitor’s Passcode section.

A new task force will examine Florida agencies’ cybersecurity

Florida has a newly-appointed task force to analyze the state's cybersecurity health. Pictured is Florida's Old Capitol building in March. [SCOTT KEELER   |   Times] Scott Keeler  |  Tampa Bay Times
A Legislature-created task force convenes this month to begin its year-long assessment.

Duke Energy line workers will compete in a ‘lineman rodeo’

Duke Energy Co. workers are competing in a line worker competition in Kansas this week. | [Courtesy of Duke Energy Florida] Duke Energy Florida
Four Duke Energy Florida competitors are from Tampa Bay, as well as two coaches.

Florida gas prices are down, but they may rise 5 cents this week

Gas prices may go up as much as 5 cents this week, AAA, The Auto Club Group, said. Pictured is a man filling up at a gas station in St. Petersburg in 2017. [DIRK SHADD   |   Times  (2017)] Shadd, Dirk  |  Tampa Bay Times
Gas dropped 10 cents on average in Tampa Bay last week and 6 cents on average in Florida.

Florida employees more likely to quit because of a bad boss

Tampa Bay workers are more likely than employees in other metros to quit because of a boss they don’t like, according to a recent survey. Pictured are job seekers at a Tampa job fair in June. [OCTAVIO JONES   |   Times] Jones  |  Tampa Bay Times
Tampa Bay and Miami tied for the percentage of employees who quit because of a boss.

Hamburger Mary’s sues health department head over shuttering

The now-shuttered Hamburger Mary’s Bar and Grill is suing a top county health official. Pictured is its Ybor City location in October 2018.  [JOSH FIALLO | Times]
The department inspected the restaurant following what it said was a diagnosed case of Hepatitis A.